What are ‘Emerging Technologies’?

Published on 25 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

With regards to MSF&R Youth Engagement I consider the use of Web 2.0 technologies such as blogs, podcasts and social networking to be ‘emerging technologies’.

Although these ideas have now been around for the last couple of years and have been embraced by some, it is only recently that these technologies have been recognised as potential tools for educators and implemented into the educational system. Therefore I strongly believe that despite these technologies being well established in our lives, the inclusion of them in education is still emerging.

Firefighters and Social Networking

Published on 24 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

Screengrab of Pc Ed Rogerson's twitter page, Ed Rogerson

PC Ed Rogerson is one of a growing number of Police Officers using social networking whilst out on patrol. He uses Twitter to give local communities updates of where he is patrolling, information on incidents he has been involved in and advice. Quoted from the BBC, he said “It works on a far more local level than the force-wide Facebook group…It’s local to Harrogate and our problems.” By using technologies that residents are comfortable with and use frequently he can engage and communicate with them effectively. Having a local officer providing the information it also gives the community ownership of the updates and a sense of belonging. PC Rogerson maintains that this is not a replacement to traditional methods of communicating with the public but is to be used alongside other methods; “Doing either in isolation might be fine, but by doing both we can spread that warning even further.”   

Social Networking could be used in a similar way to communicate and engage with the public in the Fire Service. Firefighters could communicate with the public via Facebook about what they have done on their shift, the areas they have visited, advice specific to the area they cover and updated information on that particular area. The residents could then also respond to the Fire Fighters and ask them questions or advice which hasn’t been covered. This open communication would build relationships between the Fire Service and the public and encourage engagement, utilising technology which is fast growing and already embedded into many people’s lives.

Podcasts and RRS

Published on 24 November 2009 in Youth Engagement. 0 Comments

An internet technology which has become increasingly popular over the last year or so is the ‘podcast’. A podcast is a small digital media file (audio and/or video) which can be downloaded from the internet. These podcasts can also be embedded in an RRS feed so that users automatically receive the podcasts periodically. Because the files are small they download quickly without hassle and can be stored on the users device (PC / mp3 player, etc) with ease. A podcast can be made by anyone with access to a recording device, i.e. PC with a mic, an mp3 player with a recording device. They are completely free to make and free to distribute.

A popular example of podcasting is Radio One’s ‘Chris Moyles Show’. They release a podcast daily so that listeners who may miss an interview or such alike can catch up with the show and listen to it as and when they wish.

 

With regards to education many university lecturers are now recording their sessions and making them available for students to download for reference. This does not only act as a learning aid for students when they either miss a lecture or are revising for an exam or essay, but is also creates an archive of material for the university staff for future use and reflection. Furthermore, educators also release podcasts embedded into RRS feeds or emails with updates, news or reminders. This saves the hassle of writing out everything and then sending it around everyone, instead, every time a lecturer may think of something they simply record it and send it to students.

 With regards to MSFR Youth Engagement Programmes, podcasting could be used a useful tool for students to document their progress on a course and record and present their evidence. The podcasts can then be used in their presentations and archived for each individual’s reflection and for the staff’s evidence.

ThinkuKnow Banner

Published on 23 November 2009 in Youth Engagement. 0 Comments

tuk-cybercafe-kids-468x60an

This banner is designed to be displayed on websites to direct young people aged 8-10 to the ‘Cyber Cafe’ where they can get information on internet safety and advice in a fun, friendly way.

Don’t Assume… Ask!

Published on 23 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

I have created a questionnaire to assess young people’s computer skills and internet safety knowledge.

The purpose of this is to compare the results of a group who are just finishing a Princes Trust Course to those of a group next year that would have been exposed to emerging technologies throughout the course. Another purpose of the survey was to confirm which social networking sites are most popular and how the students access the internet and e-mail.

 The questionnaire was given out to nine Princes Trust students aged 17-23. I hope that when I compare these results to the next group, a clear difference will be visible in internet skills and capabilities using technologies.

One of the questions was ‘Which Social Networking Sites Do You Use?’, if students used more than one they were able list them.

 graph 1

The findings shown below clearly show that Facebook is the most popular site and that more people do not use any at all than use MySpace, Bebo or Twitter.

 I also asked how the young people access the internet. Over half of the students had a PC at home and a third had their own laptops. The use of the internet and Facebook is increasing on mobile phones and some of the students used their game consoles for the internet.

 graph 2

 Other interesting results included; over 75% of the students used hotmail for their email and 33% of the students didn’t have access to the internet at home.

This backs up our idea to set each student up with a professional e-mail address not only as some hotmail addresses can be unsuitable but also so that those without the internet are not excluded from applying for training, information and employment online. With many companies using e-recruitment and e-mail as contact it is important that are students have the right skills and knowledge to do this.

My results also showed that many of the students lacked computer skills that a lot of young people would take for granted and are essential when applying for training or employment. By incorporating computer skills into the programme the students would leave with invaluable experience and knowledge that will help them progress to the next stage of their lives.

The New Updated WordPress

Published on 23 November 2009 in Youth Engagement. 0 Comments

This week I took on the challenge of updating the version of Word Press that we use. Having started this blog over 2 years ago, it was extremely dated and lacked many of the features that the new versions had.

Although the blog may not look radically different to viewers it was quite a task to back-up, update and launch the new version which is completely different from an admin perspective! 

After running into a number of compatibility issues and having a few scares I am pleased to announce that we are up and running and ready to go!

Police Open up to Social Media

Published on 23 November 2009 in Youth Engagement. 0 Comments

This is one of the many examples of how social media is spreading across organisations and being used as a resource for communitities.

http://news.bbc.co.uk/1/hi/technology/8363064.stm

Improving Students Computer Skills

Published on 18 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects and Youth Engagement. 0 Comments

An issue that was discussed with Princes Trust staff, Richie and Jade, was when the young people are required to produce a CV and to search and apply for training and employment online. The staff struggled to do this in the time they had due to computing facilities and the lack of experience the young people have had using computers. We discussed the idea of assessing the students existing skills at the start of the course and helping them to improve to a standard level; having the ability to use the Microsoft Office, Internet and E-mail. This would not only help with the production of a CV but also equip the young people with essential skills they need to go to further education, training or employment.  

Google Mail

Furthermore we discussed the type of email addresses that the students have and use on their CV’s and application forms. In the past staff have found these e-mail addresses to be highly unsuitable for potential employers, it was therefore agreed that a useful exercise during the course would be to help the students to set up a personal e-mail address for professional distribution, for example Google Mail, with which they can then use to apply for training and employment. They can also continue to use this once the course has finished. This would not only help the young people in the future but would educate them on the importance of how they present themselves physically and virtually. This would also tie into e-safety, for example; how accessible their Facebook content is to the public.   

Social Network Sites Need ‘Help’ Button

Published on 18 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 1 Comment

In the UK headlines today major social networking sites have been criticised for not using the ‘CEOP Report’ button. This button is embedded into many websites and programs including MSN for young people to use to report any suspicious individuals or behaviour whilst using the internet. When this button was launched on Instant Messenger software, MSN in 2006, reports to CEOP increased by 113%. Every month the ‘CEOP Report’ button gets 10’000 hits, helping CEOP trace any harmful behaviour from bullying to paedophilia. The button links young people with a range of service from the local police through to Childline giving them the help and support they need and internet safety advice.  

 Nonetheless, Facebook and Myspace, are two of the most popular social networking sites that still do not have the button embedded despite the amount of young people that use them and the number of serious incidents that have occurred recently. Social networking site Bebo, has stood out and adopted the use of the button. This is a step forward for social networking, Jim Gamble from CEOP states that “Parents can be reassured because they know this environment is appropriately managed” but also “the predator, the person that goes on with harmful intent – whether it’s the bully or whether it’s the paedophile – they know when they see it that there is an active deterrent here.” Facebook and Myspace will now hopefully realise the benefit of embedding the button for the safety of their users and promotion of online safety. Last year Merseyside Fire and Rescue Service produced pin badges in the design of the CEOP ‘Report Abuse’ button for Safer Internet Day. This helped to promote the awareness of the button and to familiarise the public with what it looked like.

The button has since been revamped and has a new design; still using the same logo the text has changed from ‘Report Abuse’ to ‘CEOP Report’. With Safer Internet Day coming up in February we are currently looking in to what we can do this year to make a difference and make Merseyside safer online.

 

CEOP Button

New CEOP design on the left, the old design on the right.

Using Facebook in Youth Engagement

Published on 18 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

My current thought processes are around Facebook being a resource which should be embraced and used within our Youth Engagement Programmes. It is inevitable that a great deal of debate will arise about allowing the use of Facebook in the workplace, however by using Facebook to engage with the young people from each programme we are able to form stronger relationships with the community and tackle issues via a medium that the young people of today are accustomed to.  

I am proposing that a Facebook ‘Public Profile’ should be created to represent Merseyside Fire and Rescue Youth Engagement. This is not the same as a private personal profile which is gives an individual’s details to the extent that they choose. A ‘Public Profile’ is similar to a home page on a website. It states who the page is about; an organisation, a food product, a rock band, and any further information that they wish to display; contact details, aims and achievements, their service.   Wikipedia explains a Public Profile as;   

Individuals or companies can create “Public Profiles” (Formerly known as “Pages”) which allows users to “become a fan” of the individual, product, service, or concept. Public Profiles look and behave much like a user’s personal private profile, with some significant differences. Public Profiles are integrated with Facebook’s advertising system, allowing Public Profile owners to easily advertise to Facebook’s users. Owners can send updates to their fans, which shows up on their home page. They also have access to insights and analytics of their fan base   

By having a public profile rather than a standard Facebook individual profile, it allows the creators, moderators and staff to remain private if they want. Those who become a ‘fan’ of the page or follow it will only be able to see the names of those who contribute to the page; they will not have access to their profiles.  

This public profile will act the central hub for Youth Engagement. Anybody can view this page, it will give information on the various programmes that MFRS run and how to get more information, apply and who to contact.  For past and current students, we shall create Facebook groups. A group will be created for each programme that is run i.e. Prince’s Trust, EARLY, Beacon. Within these groups subsections can be made for each team i.e. Huyton, Old Swan and Derby Road. The groups will be private and only those invited to join will have access. By having specific groups for each programme young people can become a member of the group and have access to the photos / videos that are taken throughout the course. Important information, reminders and issues can be mailed out to all of the group members. Furthermore, discussion can be created within the group. Past students can continue using the group so that communication can be continued for further guidance, track progress and create accurate statistics. It would also create the opportunity for carers / parents to see young person’s progress and activities they have completed and the option to contact staff.