Archive for the 'Emerging Technology' Category

Street Based Teams

Published on 10 March 2010 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

MF&RS run a Street Based Team Project. This team engages with Young People in Liverpool signposting them to support/advisory and diversionary activities available within the community. They are looking for new ways to engage and inform the young people about the activities that are put in place, for example diversionary events around and on Bonfire Night. Having another form of engagement will allow the workers to continue supporting the Young People they meet after they have left the area and allows the Young People to contact the workers. This may be particularly useful if a Young Person does not feel comfortable asking the workers about an activity they are interested in, in front of their peers.

After meeting with the Project Coordinator we discussed using social media to connect with the Young People before, during and after the Street Based Team has been in the various areas. After hearing about the Police Officers using Twitter to keep their communities up to date with where they are patrolling and any important happenings or events, the team are keen to do something simular, inspired by the success of the Police. Using an instant feed such as Twitter or Facebook (or both!) will allow the workers to update the communities they are in about where they are, what they are doing and details of any activities or events or any safety messages or warnings.

Other ideas that we discussed included Bluetooth marketing. This is when a device pushes out Bluetooth messages to any mobile phone which has their Bluetooth enabled. The message can be text, images, video or audio. This has become a popular method of advertising on the high street, one example includes the public receiving a Bluetooth message when they walked near Pizza Hut, and the message would then enable them to receive a discount or an offer. Devices are also being used in combination with billboard advertising. With regards to the Street Based Teams, we discussed using these transmitters to send out messages to Young People when out on patrol to give out safety messages or details on where the team is or where an event is. They could be used during events as part of a game or offer incentives to help engagement with the Young People. There are endless scenarios where a transmitter could be used to push out messages containing various content to the public.

Schools Parliament Consultation (1/2)

Published on 5 March 2010 in E-Safety, Emerging Technology, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

Yesterday I attended the first of two consultation events with the Schools Parliament. 120 Children and Young People from Primary Schools around Liverpool came to the Town Hall to consult with myself and other organisations about health and safety.

Other delegates were from Liverpool Primary Care Trust, talking about obesity, Liverpool Safeguarding Board, talking mainly about bullying, and LifeStyles, talking about the free sports and activities for children around Liverpool. I focused my session on how MFRS can engage with young people through technology. This included giving out Fire Safety messages, allowing direct contact between us and them for queries and questions, giving out news and updates and informing CYP about the Fire and Rescue Service.

Only having 10-15 minutes I decided that the best strategy would be to ask the group a series of questions, some that everyone answers so I could get a percentage and some more specific where I would ask a selection of children their answers. I found that this worked well and despite the large group and small time frame I gained some valuable information that will help to develop our online resources and develop future initiatives.

Some of answers that stood involved all of the children having access to the internet in their houses and a shocking 83% had access in their bedrooms via various sources ranging from their televisions to wireless laptops. Even more surprisingly every single person put their hand-up when asked if they had Facebook; the maximum age these children could have been in 11 and the minimum age for Facebook is 13.

All the participants enjoy using the internet and especially playing games on the internet where they can chat to other people, when asked about which games they play popular responses were ‘Club Penguin’, ‘Habbo Hotel’ and even ‘Call of Duty’ – a war game which is rated an 18.

When asked about E-Safety a small number of the young people said they had learnt about E-Safety in school, I found this extremely surprising considering it was Safer Internet Day last month. When I enquired what they had learnt, only a couple raised their hands and were unsure about exact details.

Furthermore, in one of the other talks, one child even suggested that there should be a ‘Panic Button’ for children so that they can alert someone when they feel scared, bullied or unsure, they also suggested that there should be a way for parents to restrict what websites they have access to. One of the suggestions for a resource was a site where they could learn about E-Safety. All of these things exist and have been highly publicised by CEOP. I found it surprising that the children weren’t even aware of these resources and therefore parents were also not aware.

Their lack of knowledge about E-Safety and the resources that are already available for them together with their expansive experience on the internet; using social networking and games that open them up to the world from their bedrooms really opened my eyes to the work that still needs to be done on E-Safety.

Using these results and the information that I get from the consultation with secondary schools next week I plan to put an action plan in place to educate parents, carers, teacher and children and young people about safeguarding on the internet and the importance in doing so.

The Samsung Q1’s… so far!

Published on 22 January 2010 in Emerging Technology, Merseyside Fire & Rescue Service, Projects and Youth Engagement. 0 Comments

We have now had the Samsung Q1 Ultra Device for a couple of days and had time to get to grips with them. Several pros and cons have arisen in this time.

Pros

My first impressions are that they are great for activities such as video diaries or capturing a discussion.

The option of either using the front or back camera is extremely useful, especially in combination with the preview screen which allows you to see exactly what it is you are filming. The microphone is sufficient to pick up a conversation.

The size of the device is respectable; whilst still portable the screen is big enough to see what you are doing which out having to squint.

The option of using either the mouse function or the Stylus Pen is also effective as it allows the user to select either option dependant on what they are doing; different functions lend themselves better to the different options.

Cons

When filming, any fast movement makes the footage distorted and blurred. Although the lens focuses quite quickly on a subject, it is much more effective for slow moving or still action.

Upon first use and without a helping hand the devices are not the easiest devices to operate, however once you get used to the functions it is quite straight forward. The mass of buttons of fascia can appear quite confusing and until you learn what each one does it is luck if you can right click or change the screen brightness! So much so, I have created my own ‘Quick Guide’ to hand out to those using the devices!

For anything more than short filming the device is very slow and hard to operate. I would not use it for word processing or web browsing. I found it is best to pull the footage off the device and then edit it using the PC or a laptop.

When our Prince’s Trust Team took the device out to a team building day, the device froze and crashed several times, we suspect this may be due to the cold weather.

I am still yet to connect the device to internet so have not had chance to test the speed of uploading footage straight to a blog or internet site; something which I will be interested in doing.

Conclusion

First impressions are good, despite a couple of drawbacks, the device appear to be perfect for creating video diaries and capturing indoor group activities. Depending on the ease of uploading footage to the web, these may be ideal for what we want to achieve with the Prince’s Trust students.

The next couple of weeks will really test the devices as we start to get more footage and create PodCasts.

Project Plan

Published on 14 December 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media, Topics and Youth Engagement. 0 Comments

Video Diary / Podcast

Programme – Huyton Prince’s Trust

Team – Richie Evered, Jade Cotter

 Giving students the facility to create video diaries / enhanced podcasts:

  • Track progress throughout the 12 week course
  • Provide evidence of activity for log book
  • Creating an online ‘e-portfolio’
  • Ability to evidence work placement activity
  • For use in the final presentation evening
  • Reflective log

Continue reading ‘Project Plan’

Positive news about technology!

Published on 3 December 2009 in Emerging Technology, Facebook, Social Media, Topics and Youth Engagement. 0 Comments

The BBC must have seen my post yesterday about Facebook receiving bad press… Today there is an article about how technology such as social media, blogs and text messaging is giving young people improved writing skills.

Johnathan Douglas from the National Literary Trust said “Engagement with online technology drives their enthusiasm for writing short stories, letters, song lyrics or diaries.” (BBC)

Typing on a laptop

 

By building up young peoples confidence using social networking, blogging and video diaries, it will then enable the young people to approach potential employers and trainers whether it be by phone call, letter, email or in person.  Every-time a person writes a comment on somebodies Facebook wall, sends them an email or even a text, they are practising their communication and writing skills with out even knowing it.

Wiggly Wigglers: A Success Story

Published on 2 December 2009 in Emerging Technology, Facebook, Information Management, Knowledge Management, Reference, Social Inclusion, Social Media, Topics and Youth Engagement. 0 Comments

 

Wiggly Wigglers is a company that cropped up more than once at the Digital Britain briefing. Heather Gorringe founded the sustainable gardening business in 1990. Based on a farm in rural Herefordshire, she started selling worms for compost bins and now has a turnover of £2.5m offering everything from goats’ hair socks to plants and bird food.

Using online technology, Heather made her business a success. Being based on a farm, she had no passing trade therefore relied on the internet. She states ‘To us, there’s no difference between DM, email, web, blogs, podcasts, videos and Facebook – they all bring us feedback and sales’.

Another key move in her path to success was letting customers being a part of the idea generation process. They built their catalogue within a private wiki web page where customers request what they want, for example one customer requested a push lawnmower which Heather had not thought of, but it ended up being an excellent addition to the range. Having communication and engagement with the customers allowed the business to grow, using simple online social networking. Keeping up interest with blogs and podcasts, Wiggly Wigglers is still growing.

The speakers at the briefing used this success story to highlight how big a part broadband played in this story, and without it rural areas, small business such as farms, are getting left behind and being put at a disadvantage.

Along with this I see this story as an excellent example of what can be achieved using social media. The use of blogs, podcasts and social networking on Facebook and Twitter creates interest, engagement and communities. By combining the use of all these resources one person can tell a message to a million people, the opportunities are endless and there isn’t a better time to get on board than now!

Website – http://www.wigglywigglers.co.uk/

Blog – http://wigglywigglers.blogspot.com/

Podcast – http://www.wigglywigglers.co.uk/podcasts/

Twitter – http://twitter.com/wiggled

People’s Voice Media

Published on 1 December 2009 in Emerging Technology, Social Inclusion, Social Media, Topics and Youth Engagement. 0 Comments

Gary Coptitch, Chief Exec of ‘Peoples Voice Media: Connecting Communities’ gave a presentation at the Westminster Briefing.

 Who are they…..?

  • PVM are a ‘not for profit’ community development organisation that uses social media to support digital inclusion and online social networking.

 What do they do….?

  • They support individuals and communities to have a voice, and to create relationships and dialogue, forge new relationships and develop their own solutions
  • Aim for individuals to become the ‘Reuters of the Community’ enabling communities to create content for themselves and for a wider audience

 Objectives….?

  • to provide opportunities for people to develop ICT skills, access information, contribute to their communities and participate in society
  • to highlight community activity, bring people together and support community regeneration through the use of Social Media
  • to build the capacity of the community and voluntary sector, providing information and promoting services utilizing current and emerging technologies

 Gary stated that technology does not just mean computers, he talked about ‘technology on the pocket’; mobile phones, cameras, audio and video recorders. He stressed that anyone can create content whether it be a video clip with no audio, just an audio clip, just text and picture or all these things together. Each person is different and so is the content they create.

He works with individuals and other organisations to create audio application forms and video CV’s and working together to make them widely accepted. There are many jobs where the candidate does not need to be able to read or write, see or hear, and therefore there should be an application process which matches this.

 PVM also have Social Media Centres that run Drop-in sessions, accredited and informal learning and training, ability to access and create a social space and have peer support. They have community reporters who create the content, dialogue and discussion for community websites, community newspapers, e-newsletters, Internet TV and Internet Radio Stations.

 In particular I found Gary’s summary very useful and believe it is in such a format that I can apply to the work that I am doing:

 Involve:

As many people as possible

Create:

Content that is relevant, user generated and multiplatform

Discuss:

Create dialogue and discussion online and offline

Promote:

Distribution channels up, down and sideways

Measure:

Through qualitative and quantitative evaluation

 To find out more go to the website http://peoplesvoicemedia.co.uk/ or the Twitter http://twitter.com/peoplesvoice

‘Why do we need a Digital Britain?’

Published on 1 December 2009 in Emerging Technology, Information Management, Knowledge Management, Social Inclusion, Social Media, Topics and Youth Engagement. 0 Comments

I attended a briefing called “A Digital Britain for Everyone: Innovating Public Service and New Business Opportunities through Access and Skills for All” last week in London.  The briefing was about having broadband and computers in every home across Britain to help families, communities and small businesses take advantage of modern infrastructure.

Something which has stayed with me from the briefing was one of the first questions that was asked: ‘Why do we need a Digital Britain?’. In response to this the speaker showed this quote by Charles Darwin;

“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”

This idea of adapting to change stands out to me, I am frequently questioned upon the need for internet and emerging technologies in education and it is often those who are resisting change that ask. However those who are adaptable to change are the ones who are benefiting the most.
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This is something that I will keep in mind when presenting new ideas to others, and ask them to also consider this.

 Further details on the speakers will follow

What are ‘Emerging Technologies’?

Published on 25 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

With regards to MSF&R Youth Engagement I consider the use of Web 2.0 technologies such as blogs, podcasts and social networking to be ‘emerging technologies’.

Although these ideas have now been around for the last couple of years and have been embraced by some, it is only recently that these technologies have been recognised as potential tools for educators and implemented into the educational system. Therefore I strongly believe that despite these technologies being well established in our lives, the inclusion of them in education is still emerging.

Firefighters and Social Networking

Published on 24 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

Screengrab of Pc Ed Rogerson's twitter page, Ed Rogerson

PC Ed Rogerson is one of a growing number of Police Officers using social networking whilst out on patrol. He uses Twitter to give local communities updates of where he is patrolling, information on incidents he has been involved in and advice. Quoted from the BBC, he said “It works on a far more local level than the force-wide Facebook group…It’s local to Harrogate and our problems.” By using technologies that residents are comfortable with and use frequently he can engage and communicate with them effectively. Having a local officer providing the information it also gives the community ownership of the updates and a sense of belonging. PC Rogerson maintains that this is not a replacement to traditional methods of communicating with the public but is to be used alongside other methods; “Doing either in isolation might be fine, but by doing both we can spread that warning even further.”   

Social Networking could be used in a similar way to communicate and engage with the public in the Fire Service. Firefighters could communicate with the public via Facebook about what they have done on their shift, the areas they have visited, advice specific to the area they cover and updated information on that particular area. The residents could then also respond to the Fire Fighters and ask them questions or advice which hasn’t been covered. This open communication would build relationships between the Fire Service and the public and encourage engagement, utilising technology which is fast growing and already embedded into many people’s lives.