Archive for the 'Social Media' Category

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Using Facebook in Youth Engagement

My current thought processes are around Facebook being a resource which should be embraced and used within our Youth Engagement Programmes. It is inevitable that a great deal of debate will arise about allowing the use of Facebook in the workplace, however by using Facebook to engage with the young people from each programme we are able to form stronger relationships with the community and tackle issues via a medium that the young people of today are accustomed to.  

I am proposing that a Facebook ‘Public Profile’ should be created to represent Merseyside Fire and Rescue Youth Engagement. This is not the same as a private personal profile which is gives an individual’s details to the extent that they choose. A ‘Public Profile’ is similar to a home page on a website. It states who the page is about; an organisation, a food product, a rock band, and any further information that they wish to display; contact details, aims and achievements, their service.   Wikipedia explains a Public Profile as;   

Individuals or companies can create “Public Profiles” (Formerly known as “Pages”) which allows users to “become a fan” of the individual, product, service, or concept. Public Profiles look and behave much like a user’s personal private profile, with some significant differences. Public Profiles are integrated with Facebook’s advertising system, allowing Public Profile owners to easily advertise to Facebook’s users. Owners can send updates to their fans, which shows up on their home page. They also have access to insights and analytics of their fan base   

By having a public profile rather than a standard Facebook individual profile, it allows the creators, moderators and staff to remain private if they want. Those who become a ‘fan’ of the page or follow it will only be able to see the names of those who contribute to the page; they will not have access to their profiles.  

This public profile will act the central hub for Youth Engagement. Anybody can view this page, it will give information on the various programmes that MFRS run and how to get more information, apply and who to contact.  For past and current students, we shall create Facebook groups. A group will be created for each programme that is run i.e. Prince’s Trust, EARLY, Beacon. Within these groups subsections can be made for each team i.e. Huyton, Old Swan and Derby Road. The groups will be private and only those invited to join will have access. By having specific groups for each programme young people can become a member of the group and have access to the photos / videos that are taken throughout the course. Important information, reminders and issues can be mailed out to all of the group members. Furthermore, discussion can be created within the group. Past students can continue using the group so that communication can be continued for further guidance, track progress and create accurate statistics. It would also create the opportunity for carers / parents to see young person’s progress and activities they have completed and the option to contact staff.   

“Meet them where they live!”

Whilst researching I encountered an excellent blog about ‘Emerging Technology in Education’ written by K. Walsh. One entry in particular that caught my eye was ‘5 Reasons Why Educators Need To Embrace Internet Technologies’. This entry is an excellent resource to show those who are unsure about the use of Emerging Technologies and may not understand why we are trying to incorporate them into our programmes.

The five reasons are:

  1. Professional Development
  2. The Power To Engage
  3. Students Use Them Already
  4. It’s Not Going Away (It Will Only Grow)
  5. Businesses Want to Hire Workers Who Understand The Internet

 For a breakdown of each reason click here  

Trip to Moel Famau

This week I joined John ‘Mogsy’ Morris from the Youth Engagement Team for a day. As it is half term for most schools across Merseyside this week, the team run a course called LIFE (Local Integration Fire Education). Based at community Fire Stations, the course runs across five days during school holidays, a time when diversionary activities are crucial. This is because Merseyside Fire and Rescue Service attend more deliberately set fires and encounter more antisocial behavior during these times. LIFE is designed to help young people understand fire safety, prevent arson, provide positive role models and help youngsters develop confidence, resilience, and self-esteem.
I joined a group consisting of ten young people aged thirteen to fourteen all from the same school in Speke. It was the second day of their course and John and I were taking them to Moel Famau in North Wales where we would meet Dave Garry, the Youth Activity Advocate.
John had arranged to meet the group at Speke Community Fire Station where the course was based. When we arrived in the mini-bus they were all already there waiting for us! Not surprisingly they had made a good start on the crisps and sweets they had brought for their lunches! They eagerly got into the bus and we set off.
When we arrived at the car park we met Dave Garry who gave the team a short talk about the area and some rules for the day such whatever we bring, we take back i.e. litter, and staying within ten meters of each other.
Whilst walking up to the top of Moel Famau we stopped a number of times and Dave would set up a problem solving activity for the group which relied upon teamwork. The first activity consisted of the group getting into two teams and being set apart by a certain distance. They then had to work together to get a cane from one group to the other without entering the no-go zone. Each time they did it successfully the area in-between them got larger and larger. It was not long before the team realized that in order to succeed they needed each other and must communicate. These energizers not only distracted them from the miles and miles they had left, but kept them keen as well teaching them valuable teamwork skills. The group learnt to listen clearly to Daves instructions, discuss the ideas and plan between themselves then carry out the task by working together and communicating.
The time we spent walking in-between the energizers was invaluable to me. I used this time to have one-to-one talk and also group discussions about emerging technologies. Because we were not in a classroom environment, the group talked openly about how they use emerging technology in school as well as at home. I was able to collect a great amount of information just by listening and talking to them.
All members of the group have and use Facebook regularly, mostly every day. They are extremely comfortable using it despite only being thirteen. When I asked about other social network sites they all agreed they use MySpace to listen to music but not as members and dont use Bebo at all. The majority of the group had not heard of Twitter or did not understand fully what it is.
A number of the group members asked if I could create a Facebook group on which the photographs from the week could be posted so that they could show their friends and family and add comments to them. They thought that having a Facebook group would raise the profile of the course as well as show others what they did and the lessons that they learnt.
Whilst in this informal setting I was able to ask the young people about their Facebook profiles and how much they know about security and privacy of personal details. The majority of the young people knew not to put sensitive data such as phone numbers and addresses on their profiles; however they were not sure about how private their photographs were. This indicated that they had not received any Thinkuknow training or similar which, due to the amount of time they spend on social networking sites, is needed.

Introduction: Kate

Hello!

I’m Kate, the new Emerging Technology Officer in Merseyside Fire and Rescue Service.
I will be using emerging technologies to encourage and capture innovation and creativity when working with Children and Young People. This will range from using YouTube and Social Networking to utilising Smart Boards and Podcasts.

Many people are not familiar with these initiatives and are therefore sceptical and anxious about using them, especially to aid learning and express creativity. Initially I will look at safer use of the internet in order to protect young people and adults, helping them to understand the risks and act accordingly. This in-turn will give users confidence when introduced to Emerging Technology and by creating an E-Safety policy, Emerging Technologies can be used to their full advantage.

Any research, ideas and projects that I carry out will be blogged onto OurOpenSpace to create a forward-thinking reflective space where others can comment, compare and share their own experiences.

… Camera, Action!

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Merseyside Fire and Rescue Service has recently embarked on a project to explore the potential use of Camera phones in various projects. The aim is to introduce camera phones in projects with young people. Ahead of that, a pilot project is testing the feasibility of introducing new gadgets to Fire Support Network Volunteers. A group of volunteers has been out and about in the community taking pictures and saving them online. So far so good, we’re exploring how they can be used to record the work of volunteers, to record fire hazards (and potential hazards), and to record Fire Safety events and promotional projects.

Pilot project…
Following initial feedback from the group of volunteers we are focusing the pilot on recording the work of the Fire Support Network. The next photos we will gather will be a series of community based events and, once captured, these pictures may be used in promotional activity. We will be using the camera phones as a simple mechanism to capture the work of the volunteers and their activities within local communities.

Technology…
Many phones now come with cameras, so it was easy to decide to use Nokia 6233 handsets which are pretty easy to use as phones and as cameras. We also needed to create some sort of image capture system; preferably online. Our solution came in the form of Flickr.com the popular photo sharing website. We are sending images from the phones to Flickr via email (MMS message), and then we’re using Flickr to manage them. Flickr lets us do all sorts of things such as add notes, create albums, and then obviously to publish them. Of course, using Flickr and MMS / email and 6233 handsets means we’re able to run a pilot project at relatively low cost. The project is testing how this technology can be used, rather than testing the technology itself.

Sharing…
More information on the pilot will be made available here, and eventually we will make some of these images public using Flickr; and here on the blog. Our Camera Action images are currently private whilst we all get to grips with the project, but we are sharing other images from the wider programme on Flickr on the “OurOpenSpace” Flickr page here.

More on this soon!

‘Friends’ & ‘Social Unity’? Moving fast in the social space

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Another BBC article recently highlights ‘user promiscuity’ in social sites.

“MySpace is running out of breath, while Bebo and Facebook are fast catching up. That’s the message from the latest figures on social networking in Britain. MySpace has long been the leading site for young networkers who want to run their social lives online. But research firm Nielsen/NetRatings says May saw a drop in UK traffic to MySpace, while Bebo and Facebook continued to attract new users. “

Facebook it seems is more compelling for its community who spend longer, and ‘do more’ on the site. As more and more projects, organisations and brands aim to connect with the social software generation, it will be important to keep up with the social software fashion trends; who’s doing what online and where?

Offtopic : I just bought an arrow storage shed from eCopyus !I’m very happy :)

Research highlights Class Divide in Social Sites

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The BBC recently published an article on Social sites (MySpace and Facebook) and class divide. The article is based on recent research by US PhD student Danah Boyd from the School of Information Sciences at UC Berkeley. The research highlights that Facebook users are more likely to come from wealthier homes then MySpace users. The research is based on interviews with American teenagers, but are things so clear cut here? As part of the OurOpenSpace project we will be ensuring our work is accessible to as many young people as possible; regardless if family income or education; but the research raises important points when deciding which social network to work with if you intend to reach a specific group of people. Social networking sites all have a clear focus, in my opinion MySpace is more music oriented so anyone more focussed on entertainment will flock there rather than the slightly more serious looking Facebook. Similarly, people go where their friends are; which might not be a natural choice if their friends weren’t already in one or the other social site. We’ll be keeping close tabs on this topic in relation to social media and social inclusion projects.

Image: BBC

Youth Tech Blog

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Youth Tech is a great blog I’ve been reading. It’s “a discussion about using technology in creative ways to enrich the lives of youth.” It’s an American site but has a lot of excellent resources in this area.

The Fire Service on Flickr

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As we continue with our Emerging Technology projects we will be using the best in online software to share our work with our readers. We’re using Flickr.com to share our photos. For anyone not already familiar with the delights of Flickr, Flickr is a (free) online Photo Sharing Community. You can use it to store and archive your photos and to share them with your friends, colleagues and community. I have used Flickr for personal projects for ages and I love it. It’s also a great way to find people interested in the same things (work or fun) as you are. We will be sharing images from the Youth Engagement projects we’re working on via Flickr. A small selection of work so far is already there at our Flickr page: http://www.flickr.com/photos/ouropenspace/

TALKing Local Government

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TALK is the very new “social computing system for Local Government”.

“It’s here to support your projects, communities of interest and working groups by providing spaces where you can collaborate on wiki pages, write a blog or learn more about initiatives that are happening across the sector. TALK is about the people who make the sector work. It’s about bridging the knowledge gap between authorities and projects and it’s about learning more about your colleagues.”

TALK is a mix of articles, discussions and resources; and certainly seems to be an interesting initiative.   Whilst the service is very new, as more and more local government thinkers participate, it seems set to grow into a valuable resource.