Archive for the 'Merseyside Fire & Rescue Service' Category

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The Samsung Q1’s… so far!

Published on 22 January 2010 in Emerging Technology, Merseyside Fire & Rescue Service, Projects and Youth Engagement. 0 Comments

We have now had the Samsung Q1 Ultra Device for a couple of days and had time to get to grips with them. Several pros and cons have arisen in this time.

Pros

My first impressions are that they are great for activities such as video diaries or capturing a discussion.

The option of either using the front or back camera is extremely useful, especially in combination with the preview screen which allows you to see exactly what it is you are filming. The microphone is sufficient to pick up a conversation.

The size of the device is respectable; whilst still portable the screen is big enough to see what you are doing which out having to squint.

The option of using either the mouse function or the Stylus Pen is also effective as it allows the user to select either option dependant on what they are doing; different functions lend themselves better to the different options.

Cons

When filming, any fast movement makes the footage distorted and blurred. Although the lens focuses quite quickly on a subject, it is much more effective for slow moving or still action.

Upon first use and without a helping hand the devices are not the easiest devices to operate, however once you get used to the functions it is quite straight forward. The mass of buttons of fascia can appear quite confusing and until you learn what each one does it is luck if you can right click or change the screen brightness! So much so, I have created my own ‘Quick Guide’ to hand out to those using the devices!

For anything more than short filming the device is very slow and hard to operate. I would not use it for word processing or web browsing. I found it is best to pull the footage off the device and then edit it using the PC or a laptop.

When our Prince’s Trust Team took the device out to a team building day, the device froze and crashed several times, we suspect this may be due to the cold weather.

I am still yet to connect the device to internet so have not had chance to test the speed of uploading footage straight to a blog or internet site; something which I will be interested in doing.

Conclusion

First impressions are good, despite a couple of drawbacks, the device appear to be perfect for creating video diaries and capturing indoor group activities. Depending on the ease of uploading footage to the web, these may be ideal for what we want to achieve with the Prince’s Trust students.

The next couple of weeks will really test the devices as we start to get more footage and create PodCasts.

MF&RS on Facebook

Published on 19 January 2010 in Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

Following the meeting with Steve Haw from Formby, I met with the Publicity Officer, Communications Officer, New Media Manager and ICT Infrastructure Manager about using Facebook within MF&RS.

Straight away we were informed that allowing every station access to Facebook regularly would not be possible at this time, this is due to the large amount of bandwidth Facebook takes up due to the media content (videos / photos / applications, etc), this may have a detrimental effect on other core functions that requires bandwidth. This however is subject to change in the future, opening up new opportunities.

For the time being, we discussed opening up a Facebook Page for Merseyside Fire and Rescue Service. The page would inform the public about news and events, as well as issue safety advice and useful contact details. It would also enable the public to ask the questions directly and receive a personal response.

Before setting up the group, a Social Media Policy must be in place to safeguard and inform staff on the correct procedures.

Social Media Stations

Published on 13 January 2010 in Facebook, Merseyside Fire & Rescue Service and Social Media. 0 Comments

Yesterday I went to visit Formby Community Fire Station where I was met by Steve Haw and his team.

Like a lot of people Steve has noticed how Facebook has evolved and become extremely popular, not just for personal use, but also professional. He wants to get on board and take advantage of Facebook whilst it is free and so popular.

Together with the Fire Fighters on duty we had a discussion about how Facebook could be utilised to MF&RS advantage. We agreed that each station should have its own Facebook public page. This would allow members of the public with Facebook profiles to ‘become a fan’ of their local station. On the page the Fire Fighters would keep the public updated with news, events, what is going on in the area, promotion for community events such as car washes, along with a number of others things.

The information that can be put onto the page is endless from competitions to contact details for a range of service. The opportunities that could be created from utilising this service are numerous, such as allowing the community to ask location specific questions to the Fire Service and allowing each station to provide its own response. Not only this but it would allow the station to communicate with other local businesses improving relationships and service for the public.

I could conduct research on whether this would work or not for the next year, however the only real way we can find out is to ‘just do it!!’

As Steve rightly stated, this is the time to do it while Facebook is so popular and free!

Formby Fire Station

Project Plan

Published on 14 December 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media, Topics and Youth Engagement. 0 Comments

Video Diary / Podcast

Programme – Huyton Prince’s Trust

Team – Richie Evered, Jade Cotter

 Giving students the facility to create video diaries / enhanced podcasts:

  • Track progress throughout the 12 week course
  • Provide evidence of activity for log book
  • Creating an online ‘e-portfolio’
  • Ability to evidence work placement activity
  • For use in the final presentation evening
  • Reflective log

Continue reading ‘Project Plan’

Google Doc’s

Published on 7 December 2009 in Information Management, Links, Projects and Youth Engagement. 0 Comments
As I have wrote about it an earlier blog, I have investigated setting up an email account for each Prince’s Trust student as part of the program. This is so they can use the e-mail account for applying for jobs , training or education as the accounts that some of the students are using now may not be suitable for professional use. I looked at Google Mail and decided it was the most suitable due to the ease of setting up an account and also so that the students can continue using the account after the course has finished.
Building upon this I have looked into the other applications that Google offers. One in particular is ‘Google Doc’s’. This offers users various software to create documents, spreadsheets and presentations free of charge as well as an online storage space.

 

untitled

I want to start looking into utilising these applications so that when the young people need to ammend or send their CV’s to someone, the CV is easily accessible and editing it is simple, espeically from access points other than home, such as libraries.

What are ‘Emerging Technologies’?

Published on 25 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

With regards to MSF&R Youth Engagement I consider the use of Web 2.0 technologies such as blogs, podcasts and social networking to be ‘emerging technologies’.

Although these ideas have now been around for the last couple of years and have been embraced by some, it is only recently that these technologies have been recognised as potential tools for educators and implemented into the educational system. Therefore I strongly believe that despite these technologies being well established in our lives, the inclusion of them in education is still emerging.

Firefighters and Social Networking

Published on 24 November 2009 in Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 0 Comments

Screengrab of Pc Ed Rogerson's twitter page, Ed Rogerson

PC Ed Rogerson is one of a growing number of Police Officers using social networking whilst out on patrol. He uses Twitter to give local communities updates of where he is patrolling, information on incidents he has been involved in and advice. Quoted from the BBC, he said “It works on a far more local level than the force-wide Facebook group…It’s local to Harrogate and our problems.” By using technologies that residents are comfortable with and use frequently he can engage and communicate with them effectively. Having a local officer providing the information it also gives the community ownership of the updates and a sense of belonging. PC Rogerson maintains that this is not a replacement to traditional methods of communicating with the public but is to be used alongside other methods; “Doing either in isolation might be fine, but by doing both we can spread that warning even further.”   

Social Networking could be used in a similar way to communicate and engage with the public in the Fire Service. Firefighters could communicate with the public via Facebook about what they have done on their shift, the areas they have visited, advice specific to the area they cover and updated information on that particular area. The residents could then also respond to the Fire Fighters and ask them questions or advice which hasn’t been covered. This open communication would build relationships between the Fire Service and the public and encourage engagement, utilising technology which is fast growing and already embedded into many people’s lives.

Don’t Assume… Ask!

Published on 23 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects, Social Media and Youth Engagement. 0 Comments

I have created a questionnaire to assess young people’s computer skills and internet safety knowledge.

The purpose of this is to compare the results of a group who are just finishing a Princes Trust Course to those of a group next year that would have been exposed to emerging technologies throughout the course. Another purpose of the survey was to confirm which social networking sites are most popular and how the students access the internet and e-mail.

 The questionnaire was given out to nine Princes Trust students aged 17-23. I hope that when I compare these results to the next group, a clear difference will be visible in internet skills and capabilities using technologies.

One of the questions was ‘Which Social Networking Sites Do You Use?’, if students used more than one they were able list them.

 graph 1

The findings shown below clearly show that Facebook is the most popular site and that more people do not use any at all than use MySpace, Bebo or Twitter.

 I also asked how the young people access the internet. Over half of the students had a PC at home and a third had their own laptops. The use of the internet and Facebook is increasing on mobile phones and some of the students used their game consoles for the internet.

 graph 2

 Other interesting results included; over 75% of the students used hotmail for their email and 33% of the students didn’t have access to the internet at home.

This backs up our idea to set each student up with a professional e-mail address not only as some hotmail addresses can be unsuitable but also so that those without the internet are not excluded from applying for training, information and employment online. With many companies using e-recruitment and e-mail as contact it is important that are students have the right skills and knowledge to do this.

My results also showed that many of the students lacked computer skills that a lot of young people would take for granted and are essential when applying for training or employment. By incorporating computer skills into the programme the students would leave with invaluable experience and knowledge that will help them progress to the next stage of their lives.

Improving Students Computer Skills

Published on 18 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Projects and Youth Engagement. 0 Comments

An issue that was discussed with Princes Trust staff, Richie and Jade, was when the young people are required to produce a CV and to search and apply for training and employment online. The staff struggled to do this in the time they had due to computing facilities and the lack of experience the young people have had using computers. We discussed the idea of assessing the students existing skills at the start of the course and helping them to improve to a standard level; having the ability to use the Microsoft Office, Internet and E-mail. This would not only help with the production of a CV but also equip the young people with essential skills they need to go to further education, training or employment.  

Google Mail

Furthermore we discussed the type of email addresses that the students have and use on their CV’s and application forms. In the past staff have found these e-mail addresses to be highly unsuitable for potential employers, it was therefore agreed that a useful exercise during the course would be to help the students to set up a personal e-mail address for professional distribution, for example Google Mail, with which they can then use to apply for training and employment. They can also continue to use this once the course has finished. This would not only help the young people in the future but would educate them on the importance of how they present themselves physically and virtually. This would also tie into e-safety, for example; how accessible their Facebook content is to the public.   

Social Network Sites Need ‘Help’ Button

Published on 18 November 2009 in E-Safety, Emerging Technology, Facebook, Merseyside Fire & Rescue Service, Social Media and Youth Engagement. 1 Comment

In the UK headlines today major social networking sites have been criticised for not using the ‘CEOP Report’ button. This button is embedded into many websites and programs including MSN for young people to use to report any suspicious individuals or behaviour whilst using the internet. When this button was launched on Instant Messenger software, MSN in 2006, reports to CEOP increased by 113%. Every month the ‘CEOP Report’ button gets 10’000 hits, helping CEOP trace any harmful behaviour from bullying to paedophilia. The button links young people with a range of service from the local police through to Childline giving them the help and support they need and internet safety advice.  

 Nonetheless, Facebook and Myspace, are two of the most popular social networking sites that still do not have the button embedded despite the amount of young people that use them and the number of serious incidents that have occurred recently. Social networking site Bebo, has stood out and adopted the use of the button. This is a step forward for social networking, Jim Gamble from CEOP states that “Parents can be reassured because they know this environment is appropriately managed” but also “the predator, the person that goes on with harmful intent – whether it’s the bully or whether it’s the paedophile – they know when they see it that there is an active deterrent here.” Facebook and Myspace will now hopefully realise the benefit of embedding the button for the safety of their users and promotion of online safety. Last year Merseyside Fire and Rescue Service produced pin badges in the design of the CEOP ‘Report Abuse’ button for Safer Internet Day. This helped to promote the awareness of the button and to familiarise the public with what it looked like.

The button has since been revamped and has a new design; still using the same logo the text has changed from ‘Report Abuse’ to ‘CEOP Report’. With Safer Internet Day coming up in February we are currently looking in to what we can do this year to make a difference and make Merseyside safer online.

 

CEOP Button

New CEOP design on the left, the old design on the right.